Summary
- 12+ years’ experience in software industry and currently working as a Lead Engineer in Optum(UHG) and developing business software applications window/web/services/cloud.
- Sound Knowledge of Relational Database Management Systems.
- Agile, Scrum, Sprint Planning and refinement, retrospective, DSM, identify the backlog and interacted with product owner and business analytics and showcase the sprint demos.
- Have a good knowledge of Software development life cycle (SDLC), Agile, Scrum and Kanban.
Good interpersonal and communication skills and can function very well in a team as well as individually. - Experience in Contact Center Technology with Genesys Framework along with Omnichannel implementation
- Good Hands-on experience with Genesys Config/Management, Genesys Administrator, CME & GAX
Technical Skills
Operating Systems: Windows XP/2000/Vista/Win7/Win10
Programming Languages (OOP): C#, Python, VB.Net
Genesys Expertise: Genesys CME Desktop 8.5, Engage, Genesys Administrator, Genesys WWE, Genesys Cloud, Splunk Logs Analysis
Database Technologies: MS-SQL, Oracle 10g/11g, Cosmos DB, No-SQL
Source Control & Repository: Git, SVN, TFS
Frameworks & Platforms: Microsoft Azure, .Net Core, .Net Framework, ASP.Net, MVC, Razor, LINQ, Entity Framework, EF Core
Frontend Technologies: Angular (2/4/6/11), Redux, React.js, Node.js, Express.js, HTML, CSS, Bootstrap, Knockouts, JavaScript, jQuery
Testing & Debugging: Karma, Jasmine
Other Tools & Technologies: XML, XSLT, XPath, Webmail, WCF, Webservices, Microsoft Azure (Storage, DevOps, Key Vaults, Logic Apps, Azure Function), Azure DevOps
Design Patterns: Singleton, IoC, MVVM, Repository, Factory
Documentation: Design Documentation, Unit Test Documentation, Release Documentation
Tools & IDEs: Anaconda, PyCharm
Domain Expertise: Risk Management and Financial Services, Travel & Hospitality, Logistics & Cargo
Projects Worked On
Omni Optum Admin Tool
Category: Web
Role: Full Stack Developer
Database: MS-SQL 2008 R2
Technology: Azure-Extension Module, Angular11, .NET Core, Rest Api , Bootstrap, LINQ, Entity Framework, WebApi, C#, Ms-SQL-2008 R2, html, Applications Insights and TypeScript
GoPulse
Category: Web
Role: Full Stack Developer
Database: MS-SQL 2008 R2
Technology: Azure-Extension Module, Angular6, .NET Core, Rest Api , Bootstrap, LINQ, Entity Framework, WebApi, C#, Ms-SQL-2008 R2, html, Applications Insights and COSMOS DB, TypeScripts
FIS VMS Dashboard
Category: Web
Role: Development and Unit Testing.
Database: MS-SQL 2008 R2
Technology: NodeJS, Angular2/4, jQuery and JSON , Bootstrap, LINQ, Entity Framework, WebApi, C#, Ms-SQL-2008 R2
FIS Vendor Management
Category: Web Application
Role: Development and Unit Testing.
Database: MS-SQL 2008 R2
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, and JSON, MVC 4, ToasterJs , jQuery and JSON, Structure Map, Knokout JS
FIS RMIS (Risk Management Information System)
Category: Web Application
Role: Development and Unit Testing
Database: MS-SQL 2008 R2
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON, MVC 4, Toaster.js, jQuery
AOT (Account Opening Tool)
Category: Web Application
Role: Development and Unit Testing
Database: MS-SQL 2008 R2
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON, MVC 4, Knockout.js, Toaster.js, jQuery
UAST Return Mail Tool
Category: Web Application
Role: Development and Unit Testing
Database: Oracle 11g
Technology: Collections and Generics, WCF, C#, JSON, MVC 4, Knockout.js, Toastr.js, jQuery, Ninject
RevGain
Category: WCF Service
Role: Full Development
Database: Oracle 11g
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON
UHS ProductAPI
Category: WCF Service
Role: Full Development
Database: Oracle 11g
Technology: LINQ, Collections and Generics, WCF, C#, Oracle 11g, JSON
Description: A WCF REST service for receiving and returning JSON requests, interacting with various RateGain products like RezGain, BrandGain, and PriceGain. Supports dynamic push notifications for Android and iOS.
UHS Notification Sender
Category: Windows Service
Role: Full Development
Database: Oracle 11g
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, JSON
Description: A Windows service for pushing notifications to mobile devices (Android and iPhone).
UHS MobileAPI
Category: Web Services
Role: Development
Database: MS-SQL 2008
Technology: LINQ, Entity Framework, Collections and Generics, WCF, C#, HTML, jQuery, AJAX, SQL 2008 R2, JSON
Description: A JSON-based web service interacting with databases, receiving requests from mobile applications.
Brand Gain IQA
Category: Web Development
Role: Coding, DBA, Unit Testing
Database: MS-SQL 2008
Technology: MVC, Collections and Generics, Web Services, C#, HTML, jQuery, AJAX, JSON, Google Charts
Description: A customizable platform for hotels to improve guest satisfaction by identifying areas of improvement.
Unified Hospitality Suite
Category: Web Development
Role: Coding, DBA, Unit Testing
Database: MS-SQL 2008
Technology: Collections and Generics, Web Services, C#, HTML, jQuery, AJAX, SQL 2008, ASP.Net, JSON
Description: A single-entry platform for RateGain Hospitality users, enabling cross-selling opportunities.
RezGain 3.0
Category: Web Development
Role: Coding, DBA, Unit Testing
Database: MS-SQL 2008
Technology: Collections and Generics, Window Services, Web Services, C#, HTML, jQuery, AJAX, SQL 2008, JSON
Description: Next-gen channel manager for hoteliers, offering promotion management, inventory control, and support for 1000+ channels.
Online Send Bulk SMS
Category: Web Development
Role: Coding and Testing
Tools: C#.Net, ASP.Net, HTML, XML
Synopsis: A service provider extension application with logging features like Inbox and Outbox Logs for user review.
Personal Skills
- Willingness to learn new technologies.
- Team player and hard worker.
- Capability to quickly adapt new conditions.
- Good Time Management Skill and punctual.