• A top management IT Professional with more than 26 years of experience in the field of Information Technology, taking care of Global IT Head kind of profiles which includes P&L, budgeting, Team Management, SLA Management, etc. for Global as well as National Domestic clients across geographies
• Working as Independent Consultant from Jan 1, 2017 and providing solutions & services on AWS & Azure public clouds & IMS services to various global clients.

1. Migration to AWS/Azure from on-prem data centres
2. Design & Implementation of Hybrid cloud
3. Application assessment & discovery for creating cloud adoption roadmap
4. Design & implementation of complex setups on AWS/Azure/Private Cloud
5. Data centre transformation & modernization for compute, storage, backup & recovery etc.

• Worked as a position of Director – IT (Global IT & Cloud Head) from December 14, 2015 to Dec 31, 2016. I was responsible for IT infrastructure and cloud setups of the company and worked on journey to cloud from in-house data centre. I also handled SaaS product development on AWS & Microsoft platforms.

1. Taking care of IT Strategy, Cloud strategy and IT business alignment for all group companies
2. SaaS Product development, working with product team for cloud enablement o Worked exhaustively on AWS for migration, optimization, cost reduction, administration of Infra etc.
3. Was taking care of HIPAA, Information Security & Privacy and Compliance at Global level
4. Led migration from on premises data centre to AWS public cloud for all geographies: the US, India & Philippines
5. Took care of client hosting which are with AWS & other hosting providers
6. Design & Implementation of Hybrid cloud
7. Was Managing IT Operation & projects for hosted clients & internal customers
8. Designing & creating cost optimum solutions after evaluating Amazon, other cloud options and private cloud scenarios
9. Handling transformation & transitions across geographies o Planning & Implementing BCP & Disaster Recovery (DR)

• From 2012 to 2015, worked as an IT Head. I was heading IT Infrastructure & Data Centre deptt. and handling a team of around 20 people including Architects, Sr. Managers, Managers, consultants and engineers. I am taking care of projects and services both for internal as well as external customers, which includes Colocation Services, Cloud setups, PKI setup, data centre operations, service desk, private cloud services and IT Infrastructure Management (O & M) services. As part of Cloud computing project, a new data center was built for providing various cloud computing services like IaaS, PaaS, SaaS etc.
• As part of heading Cloud computing & Data Centre division, I was taking care of it end-to-end, like gathering project team, setting up infrastructure as well as processes, heading initiative technically & functionally etc. I was responsible for end-to-end for setting up of private cloud and running operations. I carried out technology evaluation and selection of compute, network and storage & cloud management part. Pricing, product management, PoC of various services, designing service offerings etc are taken care by me. Self service portal, chargeback, billing, BSS & OSS etc are designed and implemented. It also included activities like:

1. Architecture & Design of public, hybrid & private cloud setups
2. Setting up CoE for cloud computing
3. Mentoring and coaching of cloud team and grooming team members
4. Design & Architecture of compute, network and storage components, multiple hypervisors, orchestrator, management cluster, guest cluster, OSS/BSS, Helpdesk & monitoring part etc
5. Integration of VMWare & Citrix Xen hypervisors with EMC Unified storage system as well as Hitachi & HP SAN systems
6. Setting up private cloud on Citrix Cloud Platform (Erstwhile Cloudstack) & Citrix Cloud Portal (After due evaluation of competing technologies)
7. BSS & OSS systems for private cloud
8. PoC of various cloud orchestrators like Openstack, Microsoft Azure etc.
9. Negotiating pricing & Service levels with vendors for cloud setup
10. Migrating customer applications to cloud, journey to cloud, consulting to customers for the same
11. Migration to Amazon Web services & Microsoft Azure public clouds
12. AWS EC2, S3, Load balancers, Cloudformation, Beanstalk etc.
13. Working on cloud platforms and applications like Big data, Analytics, various PaaS / SaaS offerings etc.

• IT Infrastructure
• IT Operation
• Data Centre Services
• Colocation & Cloud
• Amazon Web Services
• Microsoft Azure
• Devops
• IMS – RIMS
• Cloud Computing
• Networks & Systems
• Information Security
• Delivery Management
• Project & Program Management
• Information Security
• Audit & Compliance
• Solution Architect
• Presales
• Application Management & Service Desk Operations
• Stakeholders & Vendor Management
• Organizational Development
• Resource planning
• Costing and Budgeting

• Migrated servers from US Colo DC to AWS and optimized AWS bill of USD 5,00,000/- by 40 %.
• Built (Designed & implemented) private cloud in record three months of time.
• Received EMC Business transformer 2012 award for building virtual infrastructurewith low latency for data intensive application in healthcare domain.

• Contributed in a leadership role in setting up a new Cloud business unit:
  o Developed IT Strategy and rolled-out IT Operations that helped organization increase customer base year by year
  o Developed strategy for onboarding customers on annual basis
  o Developed and Executed staffing models for 24*7 Global support
• Managed End-to-End IT Operations involving: o Presales supporto Solution design and deployment
  o Global customer support
  o Remote Managed of Infrastructure across multiple Data Center locations
• Earned ISO27000 and CMMI L5 certifications for organizations
• Multimillion dollar program Management
• Data Centre facility design & implementation for many captive & client data centers

• From 2008 to 2012, I was working with IBM, Pune, handling multiple global projects as Project Manager – IT Infrastructure, part of RIMS (Remote IT Infrastructure Management Services).
• From 05.07.93 to 08.03.08, I was working with GNFC Ltd. , Ahmedabad / Bharuch. GNFC is a diversified organization in many fields viz Fertilizers, Chemicals as well as Information Technology. I was working as Manager – IT Services, working in IT Division of the company, looking after internal IT & PKI infrastructure (Data Centres) as well as external projects & services for customers.
• I was heading a 25 members’ team of IT consultants, system & network administrators who maintain and administer IT setup as well as carry out external projects of customers and provide managed services.

• During my tenure at IBM, I was handling RIMS – Remote IT Infrastructure Management Services, various Global IT Infrastructure projects for a very large global Industrial organization at IBM. I was working in Matrix environment, handling virtual teams. Various Project Management methodologies like Risk Management, Triple Constraint Management and Quality Management etc. are being followed to manage various projects. I handled projects in geographies like US, UK, LA, APAC etc. These projects involve various Platform and Network technologies as well as transition & transformation projects. It includes:

1. Facilitates needs assessment and the development of recommended project control solutions to be used for planning, scheduling, and tracking projects
2. To manage the Benefits, Risks, Costs, and Schedules of the Program bymonitoring and controlling the interdependencies between the projects
3. Project initiation, planning & scheduling, execution & monitoring andsuccessful completion and closure of the same.
4. Tracking of issues & risks across projects and managing triple constraints –scope, cost & schedule of multiple projects with conflicting priorities
5. Tracks the Project Plan Activities and Milestones and exercises controls onproject requirements, scope, and change management issues.
6. Establishes appropriate metrics for measuring key project criteria.
7. Facilitates in the training of the project team on application of the procedures.
8. Maintain awareness on emerging technologies and project managementtechniques.
9. Undertakes status review meetings among project team members and allstakeholders.
10. Works on project proposals, bids, contracts, estimates, and schedules. Projectestimation process.

• Prior to that, I handled delivery of data centre and IT services on 24 x 7 basis and many projects and programs. Some of the projects are listed below:
• ISMS Implementation Project across 600 locations of client
• Design & deployment of XenApp 6 Citrix farms as part of very big virtualization project.
• Establishment of Symantec Endpoint Protection System across the globe in very large global enterprise
• Security audit of a large utility company as per ISO 27001
• Development of ISMS, Security policy & procedures for a large utility company
• Setting up of virtual server farms (VMWare & Citrix), their server monitoringsystem etc.
• Risk assessment & Vulnerability Assessments
• BCP/DR consulting for various customers
• Setting up of large PKI infrastructure Data centres – Primary & Disaster Recoverysites for Certification Authority
• Setting up of corporate LAN & WAN (200 node Local Area Network and 33locations Wide Area Network which is mix of MPLS VPN & VSAT Network)
• Setting up of Internet Gateway, VSAT hub and ISP PoPs
• Upgradation of Tivoli monitoring infrastructure to latest version ITM6 – for morethan 1500 servers spread across globe

Consulting for various data center transformation & consolidation projects as wellas virtualization projects ( from physical to virtual servers)

• Leading efforts for CMMI L3 & CMMI L5 certification
• Application roll out on large user base
• Implementation of Service Desk & ITIL processes for the sameAnd so on... (More details of projects can be provided on request).

Management (Includes People Management, Vendor Management, Customer Management, Financial Management etc.)

• Headed IT function (including P & L) and was interacting with Business and different functions / departments – Internal & external customers
• Making IT Strategy as per latest IT trends and business requirements
• Program Management including multiple projects, service delivery and operation
• Budgeting CAPEX & OPEX and managing them
• Proven record of directing corporate IT initiatives while taking care ofplanning, design, consulting and implementation of IT solutions
• Integral part of Senior management to help drive decisions, set policy andguide the organization to its goals
• Handled IT operation and projects for internal IT requirements as well asfor various customers in IT Infrastructure area
• Organization building, recruitment of resources, people management,management of growth and training needs of people, appraisals, attritioncontrol, retention etc.
• Team management and leading and motivating team members to highperformance
• Mentoring and coaching of team members
• Customer relationship management, taking care of CSAT
• Audit & Compliance Management for standards like ISO 9000, ISO20000, ISO 27001, CMMI etc.

Solution Architecture / Presales

• Solutions on AWS & Azure public clouds which includes IaaS, Devops, Cloud DR, Mobility, Analytics, Migration, Cost Optimization etc.
• Understanding and translating Business requirements into IT requirements
• Designing IT Solutions meeting business requirements
• Preparing tenders & Bids for many large projects
• Responses to RFPs, preparation of bids, techno-commercial working,handling bids end-to-end
• Public, Private & Hybrid Cloud, Data center consolidation &transformation as well as total IT Solutions
• Delivering demo, PoC and technical education to a wide variety ofaudiences
• Technical Marketing & Business Development of IT products and services
• Providing required technical support for closing a deal
• Making Proposals and submission of tenders
• Estimation of Scope of work and preparation of bill of materials
• Manpower estimation & deployment
• System design and Network design
• Network & Servers sizing
• Understanding and analyzing requirements of customers
• Designing Solutions based on the requirements of customers
• Total IT Solutions consisting of Hardware – Servers & storage, Software,Connectivity, Networking – LAN & WAN, Security etc.
• Making techno-commercial proposals based on solutions
• Presenting the solutions to customers and giving presentations &demonstrations to provide the customer with 'Total solution' according to their needs & requirements which includes Servers, Operating system, Virtualization / Cloud computing, Network, Storage (SAN / NAS), Network Security, Application Security, Disaster Recovery, VPN, Messaging applications, ERP, Database, Bandwidth Management, Antivirus management etc.

IT Operation (Service Delivery)

• Managing 24 x 7 IT operation
• Responsible for the continuity of all systems, applications, networks &security devices
• Leading & Managing system and network engineers in round the clockshift operation
• Managing Data center operation – Primary & Disaster Recovery sites
• Network operation, Security Operation & monitoring of systems
• Service Delivery as per ITIL processes framework including incidentmanagement, problem management, change management, configurationmanagement, availability management etc.
• Adhering to processes for service design and delivery
• Vendor Management, Contracts Management, SLA Management
• Ensure change management in dynamic environments.
• Capacity and Availability Management for various systems, networks and applications
• Taking care of end user services, service desk & help desk
• Negotiate service level agreements with both internal / external customersand service providers and monitor service delivery
• Adhering to ISO 20000, ISO 27001, ISO 9000 etc certifications, handlingof related audits etc.

Information Security, Audit & Compliance

• CA Setup for PKI (PR & DR sites)
• Technology, process & budgetary compliance across organization
• ISO 27001& HIPAA audit & compliance
• Designing of Policies, Processes, Information Security policy etc
• Information Security Consulting
• ISMS implementation based on ISO 27001
• Design, Implementation & monitoring of security architecture
• Risk Assessment & Vulnerability assessments
• Design and Implementation of security policies and procedures
• Information Security Gap & Vulnerability Assessments & plugging thosegaps with appropriate cost-efficient solutions
• Consulting based on ISO 27001/BS7799 Security Standards